VoDialer Docs

Run an AI call centre without a manual. Short pages, plain words, one idea at a time.

What is VoDialer?Your first day

Find your part

I own or manage a call centre

Start with what VoDialer is, then run your first campaign and read your results.

I take calls

Read your shift, then taking a hand-over and saving a result.

I supervise the floor

See the floor and wallboard and listen, whisper and take over.

I review quality or compliance

Read how the QA Bot scores and how every call is checked.

I connect systems

Go to connecting VICIdial or webhooks and the API.

Something is wrong

Open common problems or the frequently asked questions.

Before you call real people

VoDialer enforces rules. It does not make a call centre compliant. Read the checklist before you call real people first.